We work on a gain-sharing basis. Your organization will enjoy a risk-free assessment with a minimal time and resource investment required by your knowledge workers.
Every quarterly billing cycle our team of subject matter experts will prepare a Post-Audit report for your review calculating your savings versus the benchmark, refund any billing errors and present any additional opportunities to increase your savings.
We are able to support our customers with service delivery excellence because we have built the infrastructure and staff for that purpose. This gives us the unique ability to not only co-author a road map to realize operational excellence aligned with your culture, but actually ensure the benefits are realized.
Leveraging our expertise with technology to drive performance and process enhancements with ongoing analytics. We analyze how communications are being used as an operational asset and provide reporting tools for your organization.
80% of our customers retain their current vendors at a lower cost. The 20% that do switch suppliers will have experts to manage the transition to make it a seamless process as possible.
As your business and the technology landscape evolves, our team of experts and LSS assessment resources are available on a project basis. We support any project that involves communications, such as establishing a call center, or a migration to VoIP. Further, we support the process evaluation of labor intensive procurement activities, such as print and mail room efficiencies.
"A perennial challenge for CFO's is finding the right balance between spending and investing without hampering productivity and competitiveness. In the mobile age, this balancing act is more important than ever if companies want to stay one step ahead of disruptors.”
The CFO Imperative: Next-Gen Technology Drives Cost Optimization Feb 2017
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